Return & Refund Policy

At Fatikchhari Agro, we always try to provide quality products and ensure customer satisfaction. Please read the following policy before placing an order.

1. Return Eligibility

A product may be eligible for return if:

- The wrong product was delivered.

- The product is damaged or defective when received.

- The product does not match the confirmed order.

Customers should contact us as soon as possible after receiving the product if there is any issue.

2. Unboxing Video

For damaged, defective, or incorrect products, customers are requested to record a clear unboxing video while opening the package. This may be required to verify the issue and process a return or refund.

3. Non-Returnable Products

Products that have been used, modified, damaged due to improper use, or physically damaged by the customer may not be eligible for return.

4. Return Shipping

If the return is due to our mistake, such as sending the wrong or defective product, we may arrange or cover the applicable return delivery cost.

If the return is requested for reasons unrelated to a product defect or our mistake, the customer may be responsible for the applicable delivery charges.

5. Refund

Once the returned product is received and inspected, we will inform the customer whether the refund is approved.

If approved, the refund will be processed through an available payment method within a reasonable time.

6. Order Cancellation

Customers may request cancellation before the order is shipped. Once an order has been shipped, cancellation may not be possible.

7. Exchange

Depending on product availability and the nature of the issue, we may offer a replacement instead of a refund.

8. Policy Changes

Fatikchhari Agro reserves the right to update or modify this Return & Refund Policy when necessary. Any changes will be published on this page.

9. Contact Us

For return or refund-related assistance, please contact Fatikchhari Agro through our available customer support channels.